Have not used charcoal for years. Really enjoying these.
30 DAY GUARANTEE & FREE RETURNS
FREE RETURNS including FREE Returns Postage with our 30 DAY NO QUIBBLE GUARANTEE
We have a 30-day FREE returns policy, which means you have 30 days after receiving your item to request a return. Free Returns at the Fine Art Warehouse means that we will NOT charge you for returns postage and we will send you a postage label to place on your returns package to cover all postage costs.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. Please note that returns will need to be sent to the following address: The Fine Art Warehouse Ltd, Unit 7 Zone A , Chelmsford Road Industrial estate, Chelmsford Road, Great Dunmow, Essex, CM6 1HD. This address will be included on the Returns Postage Label we send you.
If your return request is accepted, we’ll send you a return shipping label which will cover the cost of postage, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
We have a few different delivery options when you check out. We can deliver anywhere in the world, you just need to select the delivery options that suits your needs when making your order.
FREE STANDARD DELIVERY ON ALL ORDERS OVER £50
UK - STANDARD PACKING & DELIVERY - £3.95 DELIVERY ESTIMATION 2-4 WORKING DAYS FROM DATE OF ORDER
UK - PRIORITY PACKING & DELIVERY - £7.95 DELIVERY ESTIMATION 1-2 WORKING DAYS FROM DATE OF ORDER
EU - STANDARD PACKING & DELIVERY - £7.95 DELIVERY ESTIMATE 5-10 WORKING DAYS FROM DATE OF ORDER
REST OF WORLD - STANDARD PACKING & DELIVERY - £10.95 DELIVERY ESTIMATE 8-12 WORKING DAYS FROM DATE OF ORDER
if you have any queries regarding our delivery options, please call our UK customer services team on 0845 472 5340 or e-mail email@example.com
We founded The Fine Art Warehoue in 2019. The idea came about whilst looking at art supplies for my sons online. I was irked by how expensive some suppliers were and irritated by the endless amount of choice. It all felt quite overwhelming
There didn’t seem to be anyone (in fine art supplies) that truly championed the hobbyist or keen enthusiast. You’d either have to pay through the nose for high-end branded supplies or suffer tat that doesn’t last 5 minutes.
So, i thought, why not give it a try? I teamed up with my Mum and Dad and set about sourcing products and brands that really fit the bill.
Fast forward to now – 20,000 customers, 1000s+ 5 star reviews, and over 30,000 orders fulfilled.Turns out there is an appetite for high-quality fine art supplies at surprisingly low-prices.
And long may it continue. Why not give us a try we think you’ll be pleasantly surprised too.